Privacy policy

سياسة الخصوصية

Privacy Policy

1. Where does this Privacy Policy apply?

This Privacy Policy applies to the SHERAZI application and to all its divisions, subsidiaries and affiliate websites that refer to this Privacy Policy as a reference when visiting the Application.

2. Information we collect:

Information you provide as a user to us

You have decided to give us certain information when using our Services. This information includes the following:

  • When you create an account, you provide us with at least your phone number and email address, as well as your username and password.

  • When you complete your account, you can share additional information with us such as photos of your pet, and a direct link to the WhatsApp application when a member wants to inquire more about your pet. To add certain content, such as photos, you may allow us to access your camera or your photo album.

  • When you sign up for a dating service, you provide us or our payment service provider with information, such as your debit or credit card number or other financial information

  • If you contact our customer service team, we collect the information you provide to us during those interactions.

  • We also process the content you post, in accordance with the requirements of the services management.

3. Information collected when you use our service

 When you use our Services, technical information is generated about which features you used, how you used them, and the devices you used to access our Services. See below for more details:

Usage information While you use our services, information generated about your activities such as how you use them (when you log in, features you use, actions you take, data shown to you, the address of referring sites and advertisements you interact with) and your interactions with other members (eg members who connect with you) Contact them and interact with them, when did this interaction occur.

How we use these information

       1. To manage your account and provide better services to you

  • To create and manage your account.

  • To provide you with customer support and respond to your requests.

  • To complete your transactions.

  • To contact you about our services

     2. To help you communicate with other users

  • To suggest other members

  • To show members' accounts to each other.

      3. To ensure legal compliance

  • To comply with legal requirements

  • To assist law enforcement agencies

4. How do we share information?

With other members

You share information with other users when you express an interest in another user's account. for information about the service (including your public personal account).

With law enforcement agencies / when required by law

We may disclose your information if reasonably necessary: ​​(i) to comply with a legal process, such as a court order, subpoena, search warrant, government/law enforcement investigation or other legal requirement; or (ii) to help prevent or detect a crime (in accordance with applicable law in each case); or (iii) to protect the safety of any person

To enforce legal rights

We may also share information: (i) if disclosure would mitigate our liability in an actual or threatened claim; (ii) as necessary to protect our legal rights and the legal rights of our users, business partners or other interested parties; (3) to enforce the agreement between you and us; and (iv) to investigate, prevent or take any other action in connection with illegal activity, suspected fraud, or other wrongdoing

5. Your rights

We want you to be in control of your information, so we remind you of the following options and tools available to you

Access/update tools in service. Tools and Account Settings help you access, correct, or delete information you have provided to us that is associated with your account directly within the Service. If you have any questions about these tools and settings, please contact our customer service team for assistance

Device permissions. Mobile platforms may have permission systems for some types of device data and notifications, such as phone contacts, photos, geolocation services, push notifications and advertising identifiers. You can change your settings on your device to either consent to or object to the collection of appropriate information or to display appropriate notifications. It is inevitable that some services may lose their functionality.

Uninstall. You can stop all information collection by an application by uninstalling it using the standard uninstall process on your device. Remember that uninstalling the SHERAZI app does not cancel your account. To close your account, please use the appropriate function on the service via the settings available in the application.

Close the account. You can delete your account using the corresponding function directly in the service settings.

We also want you to be aware of your privacy rights. Here are some of the main points you should remember

  • Review your information. Applicable privacy laws may give you the right to review the personal information we hold about you.

  • Update your information. It is the user's responsibility to correct or delete data if there is a new update on it.

6. Privacy Policy Changes

Because we're always looking for creative new ways to help you build meaningful relationships and we're always striving to improve interpretations of data practices, this Policy may change over time. We will notify you before any material changes become effective, so you have time to review the changes

7. How to contact us

If you have any questions about the Privacy Policy, here are some options:

contactus@sherazi.pet